Have you ever felt sick to the pit of your stomach ahead of an important presentation? When speaking, have you ever wished the ground would open up and swallow you? Or have you passed up a great opportunity because you simply could not face the ordeal of addressing an audience of strangers?
I suffered all three, especially before I conquered my stutter. The difference was that, despite my fear, public speaking was something I always wanted to be good at. I’m pleased to say, I now enjoy it! And what’s more, I enjoy helping others to become better public speakers too.
Mediocre, or just plain awful presentations are not uncommon. Think of the number you have sat through, bored or embarrassed for the hapless speaker when the only thing that they and the audience are sharing is probably the desire not to be there! No wonder that speaking before a group consistently makes the top-ten list of human fears.
So, whether you need to overcome a crippling fear or simply want to be a better public speaker, I hope the following thoughts from me, and a few colleagues, may be useful.
If you’re nervous about presenting, or aware that you’re not a great presenter, it can be supremely tempting to leave it to someone else. If your colleague has a knack for engaging audiences, and obviously gets a buzz from doing it, why not breathe a sigh of relief when he volunteers?
We think there are at least three good reasons to get in there yourself.
Firstly, there’s the broader good for your organisation. Great ideas, including yours, deserve to be heard, explained and discussed. How many potentially transformative ideas aren’t accepted because their creators can’t sell them to an audience? Looking at it another way, how many bad ideas, or inferior products, gain success simply because they were skilfully presented? Passing the buck to a better presenter may seem the perfect compromise, but it has real disadvantages. Ben may lack your understanding, passion, or in some cases authority within the organisation. Wouldn’t it be better to learn to do it yourself?
If all that sounds too noble, there are more selfish reasons for working on presentation skills. The number of organisations who don’t value great presenters is vanishingly small. What’s more, a skilled presentation can quickly showcase your abilities to a wide audience.
Finally, there’s a pragmatic reason for not giving up on presentations: you can’t always avoid it. Ben may not always be there to bail you out, and sometimes he may not be the right person for the job.
Virtually every presentation relies on talking to others, something that we’ve been doing every day since we were very young. So why is presenting such hard going, and why aren’t we all skilled presenters?
One answer is that presentations have different aims from everyday conversation. A huge proportion of our daily speech centres on maintaining human relationships. Our words are there to oil the big social machine; imparting information comes a distant second.
Giving a presentation is different. Generally, there’s a need to communicate something substantive, such as a new policy or product. And, as generations of teachers have discovered, getting the ideas from your head into someone else’s isn’t always easy. It requires – in our best Liam Neeson voice – a very specific set of skills.
For example, many subject matter experts have huge problems thinking at a novice’s level. After years of accumulating knowledge, they can’t put themselves back in their audience’s shoes. Your best teacher or college lecturer wasn’t necessarily the one with the greatest knowledge. It was the person who could see things from the learner’s point of view.
On top of the communication issue, presenters must contend with the odd social dynamics of a presentation situation. As soon as we fire up our first slide, we step into one role and our audience step into theirs. We’re all following a behavioural script, one that’s developed in countless classrooms and lecture halls. As presenters, we’re confronted with learned audience behaviours – from time-checking to whispering, staring to doodling – that can be very unnerving.
Then there’s the stress factor. Not many people are truly comfortable with presenting. Far more find it intimidating and some find it an off-the-scale, anxiety-provoking nightmare. There are thought to be complex evolutionary reasons for this, but suffice to say that for nervous presenters, the flood of stress hormones can reduce brain function like the aftermath of an all-night bender.
At this stage, it may sound like all the cards are stacked against becoming a great presenter. Surely, overcoming all these hurdles is something only the genetically gifted can achieve? Fortunately, nothing could be further from the truth.
Great speakers, like great athletes, are graceful while being powerful. They make what they do look effortless. But it is not. Behind every great performance are hours upon hours of painstaking practice and attention to detail. The more practice and conditioning for the task ahead, the better the result. There’s a lesson there for all of us.
So, here are our seven golden rules: the structured training steps we can take to help us be the best presenters and public speakers we can be.
Public speaking, whether you are addressing your team, your board, the media, pitching to a potential new client or delivering a keynote to 500, is a core communication and leadership skill. It is neglected by too many – but it will never go out of fashion, and it will never lose its power to connect with an audience and bring others with you on a journey.
Request a free Presentation Skills Health Check with Cormac and Raquel here
Baird’s CMC provides expertise in all aspects of communications, messaging and media management. Specialising in crisis management, we provide training to high profile clients throughout the world. Find out more at our website https://www.bairdscmc.com/ or follow us on LinkedIn and Twitter.
Raquel Cruz and Cormac Smith bring significant experience in all aspects of strategic communication and public relations. Having worked across our organisation to develop our new product offerings, specifically aimed at the current challenges we all face, they will assemble and lead the strongest teams to address your issues. With our unique global network rest assured you will always be working with the best in the business.
Raquel is a communications and project management specialist. She will be coordinating the introduction of our new services and supporting clients in the management and delivery of their projects.
Since working for Baird’s CMC, Raquel has been involved in communications, research, and project management for clients including Roche, IFPMA, ViiV Healthcare, Angelini Pharma and Gavi, with accountability for everything from conception to successful completion.
Cormac is a highly experienced strategic communications specialist. He has been integral to the development of these new services and will be working closely with clients to understand their needs and develop solutions.
In a career spanning three decades Cormac has held a number of senior positions, including Deputy Director of Communications at the UK Cabinet Office, Strategic Communications Advisor to the Foreign Minister of Ukraine, and as Director of Communications for several UK local authorities.